Company Description

Square builds common business tools in unconventional ways so more people can start, run, and grow their businesses. When Square started, it was difficult and expensive (or just plain impossible) for some businesses to take credit cards. Square made credit card payments possible for all by turning a mobile phone into a credit card reader. Since then Square has been building an entire business toolkit of both hardware and software products including Square Capital, Square Terminal, Square Payroll, and more. We’re working to find new and better ways to help businesses succeed on their own terms—and we’re looking for people like you to help shape tomorrow at Square.

Job Description

As a Square Hardware EPM based in Guangdong Province, China, you will coordinate complex hardware product engineering development, NPI builds, validation, and certification activities and Sustaining Engineering activities. As a Hardware EPM, you will use your engineering background to identify technical issues and risks and use your program management experience to guide the team through successful development to product launch. You will work with engineers in all disciplines, other Program Managers in engineering and operations, product managers and strategic suppliers and partners.


 You Will:

  • Create and maintain a hardware development plan, schedule and budget for complex consumer electronics payment products in partnership with engineering managers, technical leads and individual contributors.
  • Build relationships with CM’s to ensure deliverables are on track and all engineering requirements are met. Drive first and second tier suppliers, integrate their deliverables and schedules into the project.
  • Drive NPI builds at the contract manufacturers and ensure build entry and exit criteria are defined and met.
  • Work with the engineering, quality, and product teams to identify key technical risk areas and develop mitigation strategies.
  • Communicate developments, updates, and problems to teams and partners (technical and non-technical). Lead and contribute to project reviews. Drive certification activities in partnership with regulatory and certification experts.
  • Discern and implement process improvements internal to Square and externally with partners.

You Have:

  • BS degree in ME/EE/CE or related field and 5+ years relevant industry experience.
  • Experience with JDM and CM development models with evidence of increasing responsibility.
  • Experience managing complex NPI builds with demonstrated knowledge of SMT, FATP processes
  • Experience with the common challenges and interdependencies in embedded systems and the development of custom hardware.
  • The ability to understand and deal well with rapid development cycles and to remain flexible in the face of uncertainty.
  • Experience managing trade-offs given specific constraints. Excellent written and verbal English and Mandarin, organizational and leadership skills; ability to inspire team members.
  • Work across multiple time zones and travel internationally to Square offices and manufacturing locations.
  • China residency, ability to work onsite as-needed at manufacturing sites in Guangdong region as well as travel to APAC suppliers. High degree of self-motivation and time management skills.

Additional Information

At Square, our purpose is to empower – within and outside of our walls. In order to build the best tools for the businesses and customers we support all over the world, we have to start at home with a workforce as diverse and empowered as our sellers. To this end, we take great care to evaluate all employees and job applicants equally, based on merit, competence, and qualifications. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)squareup.com. We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible.


At Square, we want you to be well and thrive. Our global benefits package includes:

  • Healthcare coverage
  • Wellness perks
  • Paid parental leave
  • Paid time off
  • Learning and Development resources

To apply for this job please visit careers.squareup.com.